Family Counseling Service of Northern Nevada


Family Counseling and Payee Service has been working to provide quality payee services to Nevadan's in need since 2003 by helping client's manage their finances. If you are on a fixed income and struggling with your finances this is the agency for you. We work to always treat our clients with the respect and consideration they deserve. We are a recognized payee service by both the Veteran's Administration and Social Security Administration. 


Family Counseling accepts client that are on a fixed income including: Social Security Income (SSA, SSI, and SSDI), Veteran's Pension Income (VA), Public Employee Retirement System (PERS), retirement pension or direct deposit from an employee.


At Family Counseling and Payee Service we recognize the financial strain clients face and work to keep our fee's as low as possible. We maintain full transparency so that you can see what fees and bills have been paid each month, ensuring accurate and confidential documentation for each transaction.  

Bill Pay Services

At Family Counseling and Payee Service we offer Veteran's Bill Pay and Senior Bill Pay services! 


After witnessing firsthand the difficulty our own aging parents had, our siblings or ourselves trying to maintain two homes, two sets of bills, of our senior parents forgetting bills had arrived, forgetting to pay or overpaying bills, or even having services shut off due to non-payment we developed the Senior Bill Pay service. 


If you or a loved one are having difficulty ensuring bills are paid each month, we may be able to help.

We offer bill pay services to those with cognitive or physical impairments that impact the ability to physically go out and pay bills or to accurately build and maintain a budget. Family and Payee Counseling Service's Senior and Veterans Bill Pay Service offers peace of mind in knowing bills are paid on time, in full, every month.


See if you could benefit from our bill pay service. 

*Are you on a fixed income?

*Do you have a physical or cognitive impairment preventing you from creating and implementing a monthly budget, or lack the physical ability to leave your home to pay bills as needed?
* Do you have difficulty tracking bill due dates?  
*Are you using cash advances to meet obligations? 
*Are you skipping bills or paying bills late?  
*Have you depleted or not have a savings account?  
*Has difficulty managing your finances negatively impacted your home life and family relationships? 
*Do you have an addiction that makes it difficult to pay your bills or maintain housing? 
*Do next month's bills arrive before you've had a chance to pay this month's bills?  

Most people answer true to one or two of the above questions. If you found that your situation fits one or more of those questions, you may benefit from our bill pay service.

Family Counseling and Payee Service is certified as a Representative Payee Service. If you or someone you know has been ordered to have a Representative Payee we can help. As a client you work with our staff to personalize your financial schedule and needs.


In addition to Payee services we have on-site mental health clinicians. If you have been ordered into payee services due to a mental health or addiction issue we can help. Our clinicians are able to provide drug and alcohol counseling, trauma and mental health counseling, and group therapy to help you on you way to financial independence. 

Office Hours for Representative Payee Department
Monday - Friday 10:00 am  to   3:30 pm

Closed daily for lunch from 12 noon   to 1:00 pm 

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              Felicia Smith

          Representative Payee

           Program Coordinator

 felicia@familycounselingservice.org